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Olivia Operations
Property specialist, Ansible · 1,200 homes

Lease, maintain and turn every home from one console.

AI agents handle the conversations and the busywork. Olivia handles the exceptions, with every agent action visible and one click to step in.

5x
homes per leasing specialist

100 → 500 homes per person. Agents answer prospects, book tours and chase applications; screening and leases run on rules and templates.

2x
homes per maintenance coordinator

300 → 600 homes per person. The agent reads photos, troubleshoots, sets priority and dispatches the vendor.

4 of 7
turnover steps fully automated

Inspector assignment, deposit accounting and the resident's deposit letter run themselves. People approve the scope and chargebacks.

Ender automation north star, modeled at 50,000 homes under management.

Four scenarios, one home: 1429 Oak Street

Watch the short video, or click through it live with a talk track at every step. Use → and ← to step, H to hide the bar.

  1. 1
    Listing to live

    Make-ready to live in one system: approve the certificate, the listing starts from the unit, and the first renter gets an answer in seconds.

    Live on Zillow, HotPads, Trulia and your site the same day
    1. 1. Approve the marketing certificate
    2. 2. Start the listing from the unit
    3. 3. Template and photos
    4. 4. Tours, then activate
    5. 5. Live on your site and Zillow
    6. 6. The first Zillow lead
    Olivia OperationsPatricia Prospect
    6 steps
  2. 2
    Lead to lease

    Patricia texts at night, tours on her own, applies on her phone in ten minutes, and signs a lease two days later. Nothing waits between steps.

    99% of screening reports back within 10 minutes
    1. 1. Patricia texts about Pepper
    2. 2. Applies on her phone
    3. 3. The application assistant
    4. 4. One review screen
    5. 5. Lease generated and signed
    6. 6. Patricia's resident portal
    Patricia ProspectOlivia Operations
    6 steps
  3. 3
    Maintenance: report to paid

    A broken AC at 9 PM: Resa chats it in, the assistant triages and files it, Lone Star fixes it next afternoon, and the invoice pays itself.

    Up to 2x homes per maintenance coordinator
    1. 1. Resa reports it in the portal
    2. 2. A complete work order
    3. 3. Manny accepts and schedules
    4. 4. Fixed, with proof
    5. 5. Invoice verified by AI
    6. 6. Every step, on the record
    Resa ResidentOlivia OperationsManny Maintenance
    6 steps
  4. 4
    Move-out & turns

    Resa moves out. The inspection assigns itself, photos become a scope, Olivia approves, and the deposit, SODA and listing follow.

    4 of 7 turnover steps run on their own
    1. 1. Confirm the physical move-out
    2. 2. Manny inspects on his phone
    3. 3. Approve the budget
    4. 4. Chargebacks, deposit, SODA
    5. 5. The SODA in Resa's portal
    6. 6. Make-ready to listing
    Olivia OperationsManny MaintenanceResa Resident
    6 steps